Privacy Policy
Last updated: August 18, 2026
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Thrive Tutoring at UARK ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when booking a tutoring session, purchasing a package or membership, submitting a form, using our website, or communicating with us.
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By using our website, booking a tutoring session, submitting information through a form, or communicating with Thrive Tutoring at UARK, you agree to the practices described in this Privacy Policy.
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Information We Collect
We may collect personal information you provide to us, including your name, email address, phone number, student information, course or subject details, session details, exam or academic timeline information, and payment information.
We may collect this information when you book a session, purchase a tutoring package or membership, submit an intake form, take a readiness quiz or assessment, complete a pre-session check-in, contact us, or otherwise use our tutoring services.
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How We Use Your Information
We use your information to provide and manage our tutoring services, including: Booking, confirming, and rescheduling sessions; Sending appointment reminders and session-related updates; Processing payments for sessions, packages, and memberships; Assigning and preparing tutors for sessions; Tracking sessions remaining under a purchased package; Responding to questions and providing customer support; Sending information related to loyalty points, coupons, or membership benefits. We may also use submitted student information — including quiz or assessment responses, intake forms, and session notes — to help tutors better understand a student's academic goals, current course material, exam timeline, and areas where additional support may be helpful.
SMS Communications
By providing your phone number when booking a tutoring session, purchasing a package or membership, submitting a form, or otherwise communicating with Thrive Tutoring at UARK, you agree to receive transactional text messages related to our services.
Text messages may include appointment reminders, confirmation of booking or assignment to a tutor, package or membership updates, session follow-ups, intake or check-in form links, and other service-related messages connected to your tutoring.
Message frequency varies based on your booking and package activity. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. After opting out, you may receive one final confirmation message. For help, reply HELP or contact us using the information below.
Consent to receive text messages is not a condition of purchasing tutoring services.
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Text Messaging Privacy
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information is used only to provide tutoring-related communications requested or expected as part of our services.
Online Booking, Packages, and Memberships
When you book a session, purchase a package, or sign up for a membership through our website, your information is processed through our online booking and payment systems. This may include tracking the number of sessions remaining under a package, your membership status, and any discount or coupon codes associated with your account.
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This information is used to ensure you receive the services you've paid for, to route your bookings to the correct tutor, and to communicate with you about your account status (such as low session balances or membership renewal).
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Data Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers only when necessary to operate our services, such as: Website hosting and booking platforms, Payment processors, Customer relationship management (CRM) and text messaging platforms, Automation and integration tools used to connect our booking and communication systems, Review and testimonial display tools. These service providers are only permitted to use your information as needed to provide services on our behalf, and are not authorized to use it for their own marketing purposes.
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Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no website, online platform, or communication method can be guaranteed to be completely secure.
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Third-Party Services
Our website and services may use third-party tools for booking, payments, communications, automation, analytics, or website functionality. These third-party services may have their own privacy practices and policies, and we encourage you to review them.
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Cookies and Analytics
Our website may use cookies or similar technologies to understand how visitors use our site and to improve your experience. You can typically adjust your browser settings to refuse cookies, though this may affect certain website features.
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Your Choices
You may opt out of text messages at any time by replying STOP.
You may contact us to ask questions about your information, request a copy of the information we have on file, or request updates or corrections to information you have provided.
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Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
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Contact Us
For questions about this Privacy Policy, contact Thrive Tutoring at UARK at:
Phone: 479-222-1677 Email: uark@thriveatcollegetutoring.com